Colorado Hospitality Professionals Receive Valuable Guidance and Mental Health Aid: Unveiling a Culture Prioritizing Worker Well-being

Photo of author


Colorado’s thriving hospitality sector stands as a formidable pillar of the state’s economic vitality. The heightened emphasis on the mental well-being of its workforce has gained prominence, especially in the aftermath of the Covid-19 pandemic. Yet, proponents within the industry argue that there remains considerable ground to cover.

Per the insights furnished by Culinary Hospitality Outreach Wellness (CHOW), a staggering 63% of hospitality laborers grapple with despondency. A formidable 84% find themselves besieged by the pressures inherent to their vocations, with 65% acknowledging resorting to substances to cope with their professional demands.

CHOW, guided by its mission to champion wellness amid the realm of hospitality, endeavors to uplift the lives of these indispensable laborers. Executive Director Erin Boyle ardently aspires to cultivate a haven where restaurant personnel can bask in the resonance of their voices and bask in the glow of genuine appreciation.

Server Mike Tubolino
Server Mike Tubolino

“The lamentable aspect endemic to our industry is the conspicuous absence of comprehensive training concerning life beyond the workplace,” lamented Boyle.In the corporate environment, mental health education is frequently accessible, and the refuge of a dedicated human resources department provides solace. Unfortunately, many stalwarts within the food and beverage and hospitality domain are denied these opportunities.” CHOW, in the previous year, dispensed an impressive total of 240 hours of mental health instruction, benefiting in excess of 12,000 individuals.

This Monday, CHOW played host to professionals from the hospitality sector at El Patio, affording them invaluable access to a panoply of gratis resources encompassing financial strategizing, nutritional counsel, and assistance tailored to combat addiction’s grip.

“Many of them navigate their arduous career paths with fractured limbs, enduring silently. Dental visits may be postponed for a decade, as the industry’s fringes seldom feature benefits,” Boyle lamented. “Our mission centers on bridging this divide, offering abundant opportunities and resources. Even when our own arsenal appears insufficient, we are unwavering in our commitment to connecting them with the requisite support.”

Culinary Hospitality Outreach Wellness Executive Director Erin Boyle
Culinary Hospitality Outreach Wellness Executive Director Erin Boyle

Veteran servers like Mike Tubolino have dedicated years to the rigors of the restaurant domain, with their own needs invariably relegated to the periphery.

“There pervades a culture in our realm that seldom concerns itself with the well-being of its inhabitants, driven by razor-thin profit margins,” Tubolino remarked. “This culture incessantly exhorts its denizens to persevere, ceaselessly toil, disregarding ailments. When illness strikes, you are urged to soldier on. A workplace injury? Conceal it as if it were nonexistent. Urgent medical attention required? Relegate it to your cherished day off. Such narratives are distressingly commonplace.” Despite being immersed in a milieu teeming with human presence, Tubolino expounds on the profound isolation that often engulfs the industry.

He passionately underscores the critical significance of CHOW’s tireless endeavor to provide an array of lifelines to both laborers and the patrons they serve.

“It is my strong hope that individuals start to recognize the essential role restaurants fulfill. We are at the core of our communities, with our employees forming vital threads in this shared fabric,” Tubolino states. “As customers, showing kindness and consideration to the person seated across from you is the most meaningful display of empathy one can extend.”

Leave a comment