Man sues Dunkin’, claims ‘explosion in toilet’ left him covered in feces

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A man walks past a Dunkin’ store in New York City on October 26, 2020.
Michael M. Santiago/Getty Images

  • A man in Florida is suing Dunkin’ for more than $50,000 in damages.
  • Paul Kerouac claimed that in 2022, a toilet at a Dunkin’ store exploded, burying him in the debris.
  • In the lawsuit, Kerouac claimed he suffered “serious and long-term injuries.”

A man in Florida is suing Dunkin’ for more than $50,000 in damages after he claimed a toilet exploded and he drowned in feces and urine, according to a lawsuit seen by Business Insider.

Paul Kerouac claimed that in 2022, he suffered “serious and long-term injuries” after a toilet exploded in the men’s room of a Dunkin’ store in Winter Park, Florida.

Kerouac said that he and the interior of the room were “covered with debris, including human feces and urine” after the incident.

After leaving the room, he said he tried to get help from store employees and was told that, according to the lawsuit, “they were aware of the ‘restroom problem’ because there had been incidents with the restroom before.” Were.”

The lawsuit states that Kerouac is now in counseling and requires mental health care due to the “trauma” he experienced.

It says he suffered “physical injury and psychological harm resulting in pain and suffering, disability, permanent and significant emotional injury, mental anguish, loss of ability to enjoy life, medical care and treatment expenses.”

Kerouac is seeking damages in excess of $50,000, not including additional costs, interest or attorney’s fees.

Dunkin’ is perhaps better known under its former name, Dunkin’ Donuts.

The business rebranded in 2019 in an effort to transform itself into a “beverage-based, on-the-go brand”.

Tony Weisman, former chief marketing officer of Dunkin’ US, said, “By simplifying and modernizing our name, while paying homage to its heritage, we have an opportunity to create an incredible new energy for Dunkin’ inside and outside our stores.” said a press release before the change became official.

Dunkin’ did not immediately respond to Business Insider’s request for comment, which was made outside regular business hours.

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