Apple attributes a software glitch and various complications associated with prominent applications such as Instagram and Uber as the culprits behind the overheating issues recently observed in their newly launched iPhone 15 models, which have led to user complaints about excessive heat generation.
The tech giant headquartered in Cupertino, California, disclosed on Saturday that they are actively engaged in developing an update for the iOS17 operating system that powers the iPhone 15 series. This update aims to mitigate the discomforting heat levels experienced by users and address the strain caused by certain applications, which are inadvertently causing system overload.
Meta Platforms, the parent company of Instagram, recently implemented adjustments to its social media platform. These alterations were made to ensure that the app operates without generating excessive heat on the latest iPhone operating system. However, Uber and other applications like the video game Asphalt 9 are still in the process of rolling out their updates, as confirmed by Apple. Although Apple did not specify a precise timeline for the release of their software fix, they assured iPhone 15 owners that there are no safety concerns preventing the use of their devices while awaiting the update.
“We have identified several scenarios that can lead to the iPhone operating at higher temperatures than anticipated,” stated Apple in a brief response provided to The Associated Press, following reports of overheating complaints circulating on various online forums.
The concerns regarding overheating were exacerbated when The Wall Street Journal reported on the issue, citing problems observed during their own testing of the new iPhone models, which were released just a week ago.
It is not uncommon for new iPhones to generate uncomfortable levels of heat during the initial days of use, particularly when restoring data from cloud backups—an issue Apple already warns users about. Additionally, these devices can heat up when running resource-intensive applications like video games and augmented reality technology that demand significant processing power. However, the overheating problems encountered with the iPhone 15 models go beyond these typical scenarios.
In their acknowledgment, Apple emphasized that the issue does not stem from the sleek titanium casing used for the high-end iPhone 15 Pro and iPhone 15 Pro Max, in contrast to the stainless steel employed in earlier smartphone models. Furthermore, they dispelled speculations linking the overheating problem in the new models to the transition from their proprietary Lightning charging cable to the more universally accepted USB-C port, a move made to comply with European regulatory mandates.
Despite expressing confidence that the overheating problem can be promptly resolved through upcoming software updates, this issue could potentially cast a shadow over the sales performance of Apple’s flagship product, particularly at a time when the company has faced three consecutive quarters of year-over-year declines in overall sales.
This downturn has had an impact on iPhone sales, which collectively declined by 4% over the past nine months, encompassing Apple’s last three fiscal quarters, in comparison to the preceding year.
In an attempt to boost sales, Apple has increased the starting price of their top-tier iPhone 15 Pro Max to $1,200, marking a $100, or 9%, increase over the price of last year’s equivalent model. Concerns among investors regarding Apple’s unusual sales slump have already wiped out over $300 billion in shareholder wealth since the company’s market capitalization reached $3 trillion for the first time in late June.